Return Policy
Contact: info@vareli-wear.com
Thank you for shopping with Vareli Wear.
We hope you are completely happy with your order. However, if for any reason you are not, you may return your item according to the policy below.
Return Eligibility
To be eligible for a return, items must meet the following conditions:
✦ The product must not have been used, worn, or washed.
✦ All original tags, packaging, and accessories must be included.
✦ Items must be returned in the same condition in which they were received.
Returns that do not meet these conditions will not be accepted or refunded.
Return Timeframe
You may request a return within 30 days of receiving your order. Any request made after this period cannot be accepted.
Return Procedure
To start a return, please contact our customer service team at info@vareli-wear.com with the following information:
✦ Your order number
✦ The reason for the return
✦ A photo of the product (and of the defect, if applicable)
✦ Your full name
✦ Your delivery address
Once your request has been reviewed and approved, our team will provide you with return authorisation and the correct return address.
Returns sent without prior authorisation will not be accepted or processed.
Return Shipping Costs
Return shipping costs are the customer's responsibility.
As our central warehouse is located in Asia, international shipping costs may vary depending on your location.
We recommend using a trackable shipping service to ensure your parcel is received correctly.
Vareli Wear cannot be held responsible for returns that are lost, delayed, or untracked.
Refunds
Once we receive and inspect the returned item, we will send you a confirmation email.
If your return is approved:
✦ The refund will be issued to the original payment method used at checkout.
✦ Please allow up to 10 business days for the refund to appear on your account, depending on your bank or payment provider.
✦ Shipping costs are non-refundable.
Damaged, Defective, or Incorrect Items
If you receive a defective, damaged, or incorrect item, please contact us within 7 days of receiving your parcel.
Please include clear photos of the issue, your order number, and a brief description.
Our quality team will review your report promptly and offer a replacement or refund.
Cancellations
If your order has already been shipped, you will need to wait for delivery and then submit a return request in accordance with this policy.
Important Information
All returns are shipped to and processed through our central warehouse in Asia.
Any return sent to an address other than the one confirmed in your return authorisation will be refused.
Refunds are issued only after the returned items have been physically received and inspected at our warehouse.
Legal Notice
This Return Policy complies with applicable UK consumer protection standards for online retail and takes into account our international logistics operations. Vareli Wear is operated by Elevana Limited (Hong Kong SAR, Company Registration No. 80714877). By completing a purchase on Vareli Wear, you acknowledge that you have read and accepted this Return Policy.
Vareli Wear — Customer Service: info@vareli-wear.com
Website: www.vareli-wear.com