Return Policy

Thank you for shopping with Vareli Wear.

We want every customer to have a positive experience with our products. If you are not completely satisfied with your purchase, you may request a return according to the conditions outlined below.

If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.

If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.

Return Eligibility

To be eligible for a return, the following conditions must be met:

✦ The item must be unused, unworn, and unwashed.

✦ The product must include its original packaging, tags, and any included accessories.

✦ The item must be returned in the same condition in which it was received.

Returns that do not meet these requirements may not be accepted or refunded.

Return Timeframe

Customers may request a return within 30 days of receiving their order.

Requests submitted after this period may not be accepted.

Return Procedure

To request a return, please contact our customer service team at:

Email: info@vareli-wear.com

Please include the following information:

✦ Order number

✦ Reason for the return

✦ Photos of the product (including images of any defect, if applicable)

✦ Full name

✦ Delivery address

Our team will review your request and, if approved, provide return instructions and the appropriate return address.

Returns sent without prior authorization may not be accepted.

Return Shipping Costs

Unless the item received is defective, damaged, or incorrect, return shipping costs are the responsibility of the customer.

Customers are responsible for ensuring that returned items are shipped safely.

We recommend using a tracked shipping service when returning items.

Vareli Wear is not responsible for returns that are lost, delayed, or cannot be tracked during transit.

Refunds

Once the returned item has been received and inspected, we will notify you regarding the approval or rejection of your refund.

If approved:

✦ The refund will be issued to the original payment method used during checkout.

✦ Please allow up to 10 business days for the refund to appear, depending on your bank or payment provider.

✦ Original shipping fees are non-refundable unless otherwise required under applicable law.

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or different from the product ordered, please contact us within 7 days of delivery.

Please provide:

✦ Order number

✦ Clear photos showing the issue

✦ A brief description of the problem

Our team will review the request and provide an appropriate solution, which may include a replacement or refund.

Order Cancellations

If your order has already been shipped, cancellation may no longer be possible.

In this case, you may wait until delivery and submit a return request according to this Return Policy.

Important Information

All returns must be approved by our customer service team before being sent.

Returns sent to an address that has not been provided through our official return authorization process may not be accepted.

Refunds are processed only after returned items have been received and inspected.

Legal Notice

This Return Policy applies to purchases made through the Vareli Wear website operated by:

Elevana Limited
Company Registration No.: 80714877
Hong Kong SAR, China

By completing a purchase through Vareli Wear, you acknowledge that you have read, understood, and accepted this Return Policy.

Vareli Wear Customer Service
Email: info@vareli-wear.com
Website: www.vareli-wear.com